Shipping policy
SHIPPING POLICY
Last updated: August 27, 2026
Shipping Area
Blacktop Outpost currently ships to the contiguous 48 United States and Washington, D.C.
We do not currently ship to Alaska, Hawaii, U.S. territories, military APO/FPO/DPO addresses, or international destinations.
Order Processing
Products may be fulfilled by different U.S.-based fulfillment partners. Processing time varies by product and begins after payment has been successfully processed.
Orders placed on weekends or holidays generally begin processing on the next business day.
Coffee Fulfillment
Blacktop Outpost coffee is freshly roasted after the order is placed. Coffee generally requires approximately 3–5 business days for roasting and fulfillment before carrier transit begins.
This preparation time helps ensure that customers receive freshly roasted coffee rather than coffee that has remained prepackaged in a warehouse.
Gear Fulfillment
Road-trip and pet-travel gear may have different processing and delivery estimates depending on the item, supplier, destination, and carrier. Available estimates will be displayed during checkout or provided with the order confirmation whenever possible.
Split Shipments
Coffee and gear are fulfilled separately. Orders containing multiple products may arrive in separate packages, on different dates, and through different carriers. Receiving one package does not necessarily mean the remaining items are missing.
Shipping Charges
Shipping charges, when applicable, are calculated and displayed during checkout. Promotional shipping offers may have separate eligibility requirements.
Delivery Estimates
Delivery dates are estimates rather than guarantees. Carrier delays, severe weather, holidays, supply disruptions, high order volume, and circumstances outside our control may affect delivery.
Tracking
When tracking is available, it will be sent to the email address provided during checkout. Tracking may require additional time to begin showing carrier activity after a label is created.
Accurate Shipping Information
Customers are responsible for providing a complete and accurate shipping address. Contact us immediately if an address needs correction.
We cannot guarantee changes after fulfillment begins. Customers may be responsible for reshipping or replacement costs when an order is delayed, returned, or lost because an incorrect or incomplete address was provided.
Damaged or Incorrect Shipments
Inspect your order after delivery. Report damaged, defective, missing, or incorrect items within 7 days by emailing blacktopoutpost@gmail.com.
Include your order number and clear photographs of the product, packaging, and shipping label. Keep all items and packaging until instructions are provided.
Lost Packages
If tracking has not updated or a package appears lost, contact us so we can review the shipment with the carrier or fulfillment provider.
If tracking states that the package was delivered, first check with household members, neighbors, the carrier, and any secure delivery areas. Claims involving packages marked delivered will be reviewed individually.
Third-Party Fulfillment
Some products are shipped directly by our fulfillment partners. Packaging and carrier information may therefore vary between orders.
Contact
For shipping questions, contact:
Blacktop Outpost
blacktopoutpost@gmail.com